Orders
How do I check/track my order status?
Once your order has been processed and shipped, we will send you a confirmation email containing your tracking number and a link to the courier’s tracking page. You can use this tracking number to monitor the status of your order and view the estimated delivery date.
If you haven’t received your tracking information or need further assistance, please contact our support team at [email protected] or call us at +447878794483. We’re here to help!
How do I place an order?
1. Browse our website and select your desired product.
2. Customize (if applicable) and click “Add to Cart.”
3. Proceed to checkout, fill in your details, and confirm payment.
4. Receive an email confirmation with your order details.
Need help? Contact us at [email protected] or call +447878794483
When will my order be processed?
Orders are typically processed within 2 weeks for custom-made items. For rush orders, processing takes 7–10 working days. Once your order is processed and shipped, you will receive an email with tracking details.
If you have further questions, contact us at [email protected] or call +447878794483
Shipping & Returns
How long will it take for my order to arrive?
Standard delivery takes up to 21 business days, including processing and shipping time. For quicker delivery, our Rush Service delivers in 7–10 working days. International shipping times vary:
- FedEx International Priority: 2–5 days after the ship date.
- DHL International Express: 4–6 days after the ship date.
You will receive a tracking number once your order ships. For questions, contact us at [email protected] or call +447878794483
What is your return policy?
We offer a 30-day return and exchange policy from the date of delivery. Items must be returned in their original condition and packaging. Custom-made, personalized, or special-order items are non-returnable unless faulty or damaged.
To initiate a return, contact us at [email protected] to obtain a return authorization number. Shipping costs for non-faulty returns are the customer’s responsibility.
For questions, feel free to email or call us at +447878794483
How do I check/track my order status?
Once your order is shipped, we will send you an email with a tracking number and a link to track your shipment. Use this tracking number to monitor your order’s status and estimated delivery date.
If you need further assistance, contact us at [email protected].
help & support
Do we ship Worldwide?
Yes, we ship internationally! We offer two shipping methods for international customers:
- FedEx International Priority: Delivery within 2–5 days after the ship date.
- DHL International Express: Delivery within 4–6 days after the ship date.
Both options include tracking information. For any questions, contact us at [email protected] or call +447878794483
What if I need to make changes to my order?
If you need to update or change your order, contact us immediately at [email protected] or call us at +447878794483 Changes can only be made before your order is processed or shipped.
Do you provide support for custom orders?
Yes, we specialize in custom orders. If you need assistance with a custom request, please email us at [email protected] with the details, and our team will assist you.